Notice Regarding Medical Records

Craigwood Youth Services is closing permanently as of March 31^st 2025. As part of this process, we are ensuring the secure handling of all medical records in compliance with Ontario’s Personal Health Information Protection Act (PHIPA) and other applicable regulations.

Transfer of Records:
If you wish to have your medical records transferred to another healthcare provider, please contact us by March 7th.

general@craigwood.on.ca or 519-432-2623.

You will need to provide written consent to authorize the transfer of your records.

Retention and Destruction of Records:
In compliance with legal requirements, medical records will be securely stored for a period of 10 years following your last visit (O. Reg. 544/94, s. 11.) , after which they will be securely destroyed. For individuals who were under the age of 18 at the time of treatment, records will be retained for 10 years after they turn 18 (O. Reg. 544/94, s. 11.).

If you have any questions or need further assistance, please contact us before the closure date. We are committed to ensuring a smooth transition and protecting your privacy throughout this process.

February 5th 2025

A Message from Craigwood Youth Services

To Our Community,

For over 70 years, Craigwood Youth Services has proudly served children, youth, and families across Ontario. Today, we share the difficult news that Craigwood will be closing its doors.

This decision has not been easy. It comes after careful consideration of financial challenges, systemic changes in youth services and efforts to explore alternative paths, including partnerships and mergers. Despite these efforts, we have reached a point where this transition is necessary.

Craigwood’s impact has been built on decades of dedicated care, support, and collaboration with our community. Together, we have helped countless young people overcome challenges, find their strength, and build brighter futures. We are immensely proud of what we have accomplished and deeply grateful for the trust you have placed in us.

Next Steps

While Craigwood Youth Services is closing, our commitment to youth and families remains steadfast.

We are working closely with partners to ensure continuity of care for our clients
Our staff will receive the support they need during this transition, including career and emotional resources and financial support.
Craigwood Community Ventures, a separate entity, will continue operating, offering hope for new opportunities to support our community in the future.

A Heartfelt Thank You

To everyone who has been part of Craigwood’s journey—clients, families, staff, funders, volunteers, and partners—we thank you. Your contributions, whether large or small, have shaped our story and left a lasting legacy that will not be forgotten.

We will continue to share updates on our website and through our partners as this process unfolds. If you have any questions or wish to reach out, please contact us at general@Craigwood.on.ca

or 519-432-2623.

Craigwood has always been about building hope and fostering resilience. As this chapter comes to a close, that legacy will endure in the lives we’ve touched and the difference we’ve made—together.

With gratitude and respect,

Claudia den Boer

Interim Executive Director

Craigwood Youth Services

For information about services, call 519-433-0334

Craigwood has been helping young people and their families to find their way to a better future with improved mental health, since 1953.

If you face challenges as a youth with worries about mental health, drug use, school achievement, anxiety or depression, you are not alone.

If you face challenges as a family or as a parent, with worries about your child’s behavior, mental health, family conflict or struggles with effective parenting practices, you are not alone.

By looking for help, you have already taken the right first step forward. Now learn more about how you can make positive changes for a more promising future.

We are a fully accredited children’s mental health centre based in London and Middlesex County. We support children, youth and families throughout Ontario and beyond.

Learn about our Mission for children, youth and families

Pour les services en français, veuillez contacter le service d’accueil au 519-433-0334.

For information about the French Language Service Alliance

ACKNOWLEDGEMENT
We acknowledge that the land we are upon today is the traditional territory of the Attawandaron, Anishinabeg, Haudenosaunee,
and Lunaapeewak peoples with their enduring relationship to the land, water and region of Southwestern Ontario.

The local First Nation communities of this area include Chippewas of the Thames First Nation, Oneida Nation of the Thames First Nation, and Munsee-Delaware Nation.

We acknowledge the London Township Treaty of 1796 covering the land that our Head Office is upon, the Huron Tract Treaty of 1827 covering the land where our Campus is located,
and other treaties specific to this area including the Two Row Wampum Belt Treaty of the Haudenosaunee Confederacy/Silver Covenant Chain;
the Beaver Hunting Grounds of the Haudenosaunee NANFAN Treaty of 1701; the McKee Treaty of 1790,and the Dish with One Spoon Covenant Wampum.

At Craigwood Youth Services we acknowledge the historic and ongoing injustices that indigenous peoples endure in Canada and we are committed
to honouring indigenous voices, nations and cultures, and to move forward in the spirit of reconciliation and respect in all our work.

Our principal funders

The Ontario Ministry of Children, Community and Social Services, the Ontario Ministry of Health and Long Term Care, and numerous provincial Child Welfare agencies help to provide the necessary funding for Craigwood’s Services

Charitable Registration #106991219RR0001